Feeling upset, overwhelmed or stuck? Speak to a caring professional counsellor.

Call 03 9530 5618 and speak to someone who cares.


Counselling Melbourne - Depression/Anxiety

Have depression symptoms, panic attacks and need stress relief?


Counselling Melbourne - Relationships

Marriage, couples, relationship or marital problems? Let us help.


Counselling Melbourne - Family

Parenting, children or separation problems? Let us help your family.


Counselling Melbourne - Gambling

Have a gambling addiction at casinos and on line? We can help you.

Anger Management

Counselling Melbourne - Anger Management

Angry, frustrated, not coping? Speak to us about managing your anger.


Counselling Melbourne - Addiction

Rid the habit of smoking, drinking, drugs, abuse with effective counselling.

Solution-focused bulk billed counselling in Melbourne

Individualised, forward-looking strategies—help move you through and beyond your difficulties.

Now there’s no need to worry about paying for high quality professional help—the help you thought was too expensive to access.

Because at Counselling Helpline Melbourne, we offer bulk billed counselling in Melbourne with $0 out of pocket expense to you.

We specialise in providing mental health treatments in the areas of anxiety, depression, anger management, addiction issues, and family, partner and couple counselling.

Our 100% bulk billed referral-based service provides up to 20 in-person, telephone or video sessions annually. So one of our dedicated Medicare-approved counsellors can work with you in-depth.

And help you overcome deep-seated issues or navigate tough life transitions with positive long-term results.

Our approach is not about ‘band aid’ quick fixes. Rather, we work together to create solutions-based strategies especially tailored for you.

Even if you’ve tried other counselling services that hadn’t worked, we will help you get just the help you need.

This is how we can help

We encourage you to call us directly, or alternatively fill out the confidential form on this page and we will contact you. We take into account the issue troubling you and match you to a specific counsellor who specialises in that area.

You would then go to your general practitioner to obtain a mental health care plan referral for that counsellor.

We encourage you to have one or two sessions with the nominated counsellor to determine if you are comfortable with the therapy. And if need be, we can arrange to match you with another counselling professional. The control is always with you.

We appreciate you taking the step to arrange counselling and will ensure you are not left while in need. So we will attend to you even if you have a pressing need to talk things through the very first time you call us.

In-person or telehealth counselling (Melbourne)

We offer information and referrals for individuals, couples and families to friendly professional qualified counsellors who are registered with Medicare Australia.

Our service is flexible to enable either in-person counselling sessions at our premises, or a telehealth session via video call or telephone. The choice is yours.

Fully bulk-billed via Medicare, telephone counselling for Melbourne residents is easy to arrange—even if you have no access to the internet or aren’t able to come in in person.

All about empowering you

For in-person sessions, we offer comfortable, easy to access locations in Melbourne CBD as well as outlets in the eastern suburbs including Caulfield, Preston, McKinnon, Brighton, Newport, Sunshine, Vermont, Ringwood, Ferntree Gully, Knoxfield, Glen Waverley and Boronia.

We are open between 12 noon until 10 pm daily—yes, even on weekends.

All calls are fielded by qualified counsellors. So right from the start, you can be assured of a friendly, non-judgemental professional service. And of course, your confidentiality is always a top priority.

Call (03) 9530 5618 today to book an appointment and begin your journey back to empowerment.

You’ll be relieved you did.

Contact us - in strict confidence





A trained counsellor will contact you within 24 hours.

For urgent assistance, call us on (03) 9530 5618 (12 noon - 10 pm daily).