Professional telehealth counselling – Melbourne

100% Bulk billing available

Getting the help you need is easier when you have several ways of staying connected with your therapist.

At Counselling Helpline Melbourne, we offer the convenience of telehealth counselling therapy sessions.  That is, counselling on the telephone or via video call.

It means you can maintain continuity of your appointments even if you are unable to come in in person for a face to face session.

You don’t need to arrange transport nor even rely on an internet connection to get access to some of Melbourne’s best, most effective counselling services.

The choice is yours—all your appointments can be delivered via telephone or video, or you can choose a combination of face-to-face and telehealth sessions.

Counselling Specialists in a variety of fields

Whether you need individual, family or couple counselling, we have specialists on our team to guide you through relationship issues, addiction, anxiety, anger issues, depression or gambling.

Each counsellor has had extensive training and experience.  We go beyond short-term ‘band-aid’ solutions and focus on long-term, long-lasting results.

We are not here to judge your situation, only to help you move through it.  And beyond it.  At your pace, and with strategies devised especially for you.

100% bulk billing – one less thing to weigh on your mind

From the first moment you contact us, expect to speak with a caring, trained counsellor who will help match you to an appropriate counsellor.

We can give you the information you need to obtain a mental health care plan referral from your general practitioner.  This will entitle you to up to 20 fully bulk-billed counselling sessions per year, without any out-of-pocket expense to you.

You always remain in control

Counselling therapy is a unique experience, and one we want you to gain significant benefit from.

We encourage you to have at least one or two sessions with the counsellor you are matched with.  If for any reason you would like a different counsellor, this can also be arranged.

The control remains with you.

So even if you’ve tried counselling in the past which hasn’t worked, and even if you are uncertain about getting counselling for the first time, we will do all we can to make this experience deeply therapeutic.  And even transformative.

Helping others is what we love to do.  We look forward to working with you to empower you with tailored coping strategies—ones which will strengthen you far into the future.

To get help now, or if you have any questions, call us on (03) 9530 5618.  Or fill in the confidential contact form so we could call you back.

We are available every day of the week between 12 noon and 10 pm.

Call 03 9530 5618 to speak with one of our friendly counsellors to discuss your needs or make a time for an descreet appointment.